When it comes to repairing your valuable cryptocurrency hardware, security and expertise matter. Discover the unique advantages that set us apart in the industry.
The principles that guide every repair we perform
Security is our highest priority. Our repair facility features advanced surveillance systems, secure access controls, and dedicated workstations isolated from network connections. All repairs are conducted in a controlled environment to protect your digital assets.
Our technicians are certified specialists in cryptocurrency hardware with years of experience repairing devices like Ledger, Trezor, KeepKey, and mining equipment. Each team member undergoes rigorous training and stays current with the latest developments in crypto technology.
We believe in complete transparency throughout the repair process. You'll receive detailed information about the issue with your device, the repair plan, and regular updates as we work on your hardware. No hidden fees or unexpected charges.
We understand the importance of quick access to your cryptocurrency devices. Most repairs are completed within 24-48 hours, and we offer expedited service options for urgent situations. Our efficient processes ensure you're not disconnected from your digital assets for long.
We implement comprehensive security protocols to protect your valuable cryptocurrency devices throughout the repair process.
Our repair facility features 24/7 surveillance, biometric access controls, and secure storage. All repair areas are isolated from public access and monitored at all times.
We never request or store your private keys or recovery phrases. All workstations are air-gapped from the internet during sensitive repairs to prevent any potential data breaches.
We maintain a detailed chain of custody for your device from receipt to return. You'll know exactly who handled your device and what procedures were performed at all times.
We use tamper-evident packaging for all devices being shipped to and from our facility, giving you peace of mind that your device hasn't been accessed during transit.
Data-driven evidence of our repair excellence
A structured approach to ensure quality repairs and maximum security
We begin with a detailed discussion about your device issues. This helps us prepare the right tools and parts before your device arrives at our facility.
Your device is received in our secure facility where we document its condition and assign it a unique tracking ID for chain-of-custody purposes.
Our technicians perform a comprehensive diagnostic to identify all issues, including those that might not be immediately apparent.
We provide you with a detailed repair plan including the issues found, recommended solutions, timeline, and cost before proceeding.
Repairs are conducted in our secure workstation by certified technicians using manufacturer-grade tools and genuine replacement parts.
Every repaired device undergoes rigorous testing to ensure full functionality and that all security features are intact and operational.
Your device is packaged in tamper-evident material and shipped via insured, trackable methods to ensure it reaches you safely.
We provide detailed documentation of the repairs performed and offer continued support to ensure your device functions properly.
Read what cryptocurrency enthusiasts and professionals have to say about our services
The level of security at Aliyunstatic is impressive. From the moment I shipped my Ledger to when I received it back, I was kept informed about its status. The repair was flawless, and I could tell they took every precaution to protect my device.
After my Trezor was damaged in an accident, I thought I'd lost access to my assets forever. The team at Aliyunstatic not only repaired the device but walked me through the entire process. Their expertise in hardware wallets is unmatched.
I manage multiple mining rigs and when my equipment started failing, Aliyunstatic diagnosed and repaired issues I didn't even know existed. Their turnaround time was incredibly fast, minimizing my downtime and revenue loss.
What sets Aliyunstatic apart is their commitment to education. They didn't just fix my KeepKey, they explained exactly what was wrong and how to prevent future issues. Their knowledge about cryptocurrency hardware is exceptional.