Last Updated: September 9, 2025
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Aliyunstatic ("we," "us," or "our"), concerning your access to and use of the aliyunstatic.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site") and our cryptocurrency hardware repair services.
You agree that by accessing the Site and/or using our services, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Aliyunstatic provides repair services for cryptocurrency hardware devices including but not limited to hardware wallets, mining equipment, and related devices (the "Services"). Our Services may include:
The Site and Services are intended for users who are at least 18 years old. By using the Site or Services, you represent and warrant that you are of legal age to form a binding contract with us and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site or Services.
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions.
The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
By using the Site or Services, you represent and warrant that:
By submitting a device for repair, you represent and warrant that you are the lawful owner of the device or are authorized by the lawful owner to submit the device for repair. We reserve the right to request proof of ownership or authorization before performing Services.
YOU ARE RESPONSIBLE FOR BACKING UP ANY DATA STORED ON YOUR DEVICE BEFORE SUBMITTING IT FOR REPAIR. We are not responsible for any data loss that may occur during the repair process. While we take precautions to protect your device, the nature of repair services sometimes involves risks to data integrity.
For cryptocurrency hardware wallets, this means ensuring you have access to your recovery phrase (seed words) before sending your device for repair. DO NOT SEND RECOVERY PHRASES, SEED WORDS, PIN CODES, OR PASSWORDS WITH YOUR DEVICE.
Before performing repairs, we will conduct a diagnostic assessment of your device to identify issues. A diagnostic fee may apply, which will be credited toward the cost of repair if you proceed with our recommended repairs.
After the diagnostic assessment, we will provide you with a repair quote including the estimated cost and timeline. Repairs will not be performed until you have approved the quote. By approving the quote, you authorize us to perform the specified repairs and agree to pay the quoted amount plus any applicable taxes and fees.
Devices that remain unclaimed for 90 days after we notify you that the repair is complete or that the device is ready for pickup/return shipping will be considered abandoned. We reserve the right to dispose of, recycle, or otherwise handle abandoned devices in accordance with applicable laws.
We provide a 90-day limited warranty on parts and labor for repairs performed by us. This warranty covers defects in materials and workmanship but does not cover:
To make a warranty claim, contact our customer service department within the warranty period.
You agree to pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. We reserve the right to modify fees and charges at any time, with or without notice to you.
Payment must be made in full before we return your repaired device, unless otherwise agreed in writing. We accept payment via credit card, debit card, bank transfer, or other methods as specified on our website.
If you dispute any charges, you must notify us within thirty (30) days after the date of the disputed charge.
You are responsible for properly packaging your device for shipment to us and for any shipping costs to send your device to our facility. We recommend using secure, trackable shipping methods and adequate insurance.
Risk of loss or damage during transit to our facility remains with you until we acknowledge receipt of the device. Once we have acknowledged receipt, we assume responsibility for the device while it is in our possession.
After repair, we will return your device using secure shipping methods. Risk of loss or damage transfers back to you when we deliver the device to the carrier for return shipping.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE OR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS RELATED TO THE SERVICES EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU PAID TO US FOR THE SERVICE AT ISSUE IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Site and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or Services at any time or for any reason without notice to you.
These Terms shall be governed by and defined following the laws of the State of Idaho, and you irrevocably consent that the courts of Idaho shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
Any dispute arising out of or relating to these Terms, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
The place of arbitration shall be Boise, Idaho. The arbitration shall be governed by the laws of the State of Idaho. Each party will be responsible for paying any filing, administrative, and arbitrator fees in accordance with the rules of the American Arbitration Association.
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
In order to resolve a complaint regarding the Site or Services or to receive further information regarding use of the Site or Services, please contact us at:
Aliyunstatic
1331 12th Ave Rd #103
Nampa, ID 83686
United States
Email: [email protected]
Phone: +12084754002